Staff was great!
Posted by CAROL W. on 11-25-2018
Procedures were thoroughly explained and expertly carried out, scheduling was as convenient as possible, visits made as pleasant as possible by a team that truly cares about the comfort and satisfaction of patients. Although this office location was not the most convenient in my area, comfort level due to staff excellence could not have been better.
Posted by MERRI W. on 10-29-2018
Fredricka and Cathy are very very nice and thorough, they do a really good job. Office manager has her act together, also adding NP was a really good idea. Health wise I had a lot of swelling in my legs, this summer I was more comfortable due to having procedure done.
Posted by SUSAN H. on 09-10-2018
Everyone at the office is so capable and friendly. They always make me feel welcomed!
Posted by LISA Y. on 08-20-2018
Kathy was absolutely incredible! She made me feel comfortable and at ease throughout the ultrasound scanning process.
Posted by MELISSA S. on 07-30-2018
The ladies at the front desk are very friendly and helpful! Kathy, who did the ultrasound is very professional and provided me with all the information I needed. She is also one of the nicest people I’ve met!
Posted by ROBIN B. on 06-28-2018
The nurse who performed my treatment was very professional, polite and even offered to perform my first treatment at that time since I expressed an interest and she had a cancellation.
Posted by SHERRY C. on 03-29-2018
Friendly, yet very concerned about my comfort.
Posted by CAROL W. on 02-02-2018
I am returning patient. I was very happy the first time around with treatment and results and expect that it will be just as great this time around. I
Posted by NATALYA Y. on 01-20-2018
Everyone at the Rockville MD office location made the procedures easier. The staff was friendly and professional. Cathy especially made the procedures easier. She also helped me understand the procedure and after care, necessary for optimal results. I have recommended Vein Clinics of America to many of my friends. The end results are awesome. Thank you!
Posted by DONNA G. on 12-13-2017
The team where very professional and friendly.
Posted by GALLARDO N. on 11-25-2017
I’m been assured of wonderful results as I’m patiently waiting for them. The comfort level is explained along the way during the actual procedures. I have been thoroughly reassured the outcome results will be awesome. I’ve had several office visits already. I particularly like my doctor. His staff members are awesome from the time you enter until the time you leave!!!
Posted by BRENDA G. on 10-22-2017
The nurses and radiologist technician went out of their way to make me feel comfortable. They have great bedside manners!
Posted by AAMENA K. on 09-27-2017
The staff is friendly and helpful. Good explanation was given regarding insurance coverage and what to expect.
Posted by JULIE H. on 08-25-2017
My physician has very good bedside manner!
Posted by ADELAIDA R. on 05-16-2017
The front office person who went over the treatment plan and costs was very pleasant and helpful.
Posted by LISA F. on 02-28-2017
Dr. Schrueffer and Kathy were an excellent team, both professional, kind and compassionate. Kathy was supportive with giving guidelines before and after procedure, along with putting me at ease when needing to stand for the ultrasound. She was pleasant, professional and caring. Dr. Schrueffer talked about what to expect as the procedure was progressing. The results were great! I was recommended by a friend and I will pass on this to another friend. The office staff was also pleasant, helpful and friendly.
Posted by MARGARET V. on 01-09-2017
I'm so sorry I don't remember everyone's name. I think everyone is doing a good job in that office, all ready to help and comfort you. Again Kathy was amazing and beyond helpful. and so as all the staff.
Posted by SHAHRZAD M. on 11-15-2016
Overall the office staff and the Dr. were great. I would definitely recommend this office.
Posted by EVELYN C. on 11-09-2016
I'm happy I got it done by this clinic!
Posted by JULIE N. on 10-28-2016
My overall impression was that my visit was more like being in a car dealership being pressured to buy a car that I wasn't sure about.
Posted by JOHN T. on 09-24-2016
Overall, I'm very satisfied.
Posted by EVELYN M. on 09-21-2016
I'm definitely feeling better and seeing some results. However, I'm not done with my treatments.
Posted by COLLEEN S. on 06-23-2016
The staff is 100 percent awesome and I love the doctor. He's very gentle and answered all my questions.
Posted by COLLEEN S. on 06-23-2016
I really liked how they constantly asked if I had any additional questions. Very interested in my comprehension.
Posted by STEFANI C. on 06-01-2016
I noticed immediate results with many veins. The procedure was only slightly uncomfortable and they were quick lasting only about 15-20 minutes per session.
Posted by KELLY C. on 05-31-2016
So far all the care I've been given from the staff and doctors has been great. No complaints (except my insurance coverage which is none of the office's fault). They were great jumping through all the hoops that United Healthcare put us through. I noticed immediate results with many veins. The procedures were only slightly uncomfortable and they were quick lasting only about 15-20 minutes per session.
Posted by KELLY C. on 05-31-2016
I was extremely impressed with the doctor's expertise and his willingness to thoroughly explain treatment options with me. Often medical professionals do not take the time to communicate in a way that the lay person can understand.
Posted by JULIE H. on 05-10-2016
The staff was simply awesome! What marvelous people to have treating spider veins. Professional, polite, kind, thoughtful, just absolutely made a painful procedure as pleasant at it could be.
Posted by LESLIE P. on 03-24-2016
I have federal insurance that will not cover this treatment. So, this is all out of my own pocket. If the VCA uncovers something more serious than cosmetic spider veins, then I will take that back to my federal physician for further options. The treatment plan is much larger and longer than I hoped, based on radio commercials. I am apprehensive as I have heard from a number of people who tried the laser treatments at other clinics (none of them VCA) and they said it was incredibly painful and could not even finish the treatment plan. So, I'm hoping that this treatment will not be so painful. The staff in the Rockville location was very friendly and professional. I did not have to wait long. And, after i agreed to book my next appointment, they did not charge me for my consultation appointment. Which I thought was very nice, considering that they knew I am paying cash for this service.
Posted by AMY S. on 03-14-2016
They are all nice to me. I found it weird that ultrasound scanning done by different technologist every time. Fortunately, the doctor is always the same. I am still in process. My legs get tired fast and are in pain with a lot of bruises. I hope by summer they will look and feel better.
Posted by ELENA M. on 03-11-2016
They made me very comfortable all the way. Procedure was not as painful as I thought it would be. Just a little discomfort which was expected. Staff was very gentle and explained every procedures all the step of the way., made me feel comfortable and relaxed!!!
Posted by MERLINE C. on 02-09-2016
Dr. Schruefer is great as well as the staff from the front office and the sonographer. Great service, I would highly recommend this to my friends and family. Yes, everything was explained to me from the beginning up to the end of the procedure, and reminder on what to do after each procedure which I believe is very important as a patient.
Posted by RAQUEL P. on 01-28-2016
Everyone was nice and respectful at the Rockville Vein Clinics. Definitely appreciated them.
Posted by LAUNRENCE S. on 01-20-2016
The entire staff was extremely thorough and professional in explaining the treatment, its stages, and the results. I will continue with the treatments until the final results are achieved. I am currently in the middle of the process, so I won't know the final result until all superficial veins are treated.
Posted by CARMEN D. on 01-20-2016
Everyone was very friendly and helpful. The only problem I had was that I needed a note for my work, which was provided. The note had the date but it also had the time of the appointment which I did not need on the note. When I asked if it could be removed she said no. There is no reason to include the time on there. All that I need is a note that says I was at the Doctors office. She said that I was not being excused from work for the day. It is closer to my home than to my work so I need more time. It would help me a lot if this could be addressed. Thank you.
Posted by SHARON L. on 12-27-2015
The staff is VERY friendly; I have always had a pleasant and warm greeting from them. They are always willing to help you if you don't understand something and work with you in scheduling all of your appointments to fit your needs. The wait time between the numbing injections and actual injections should be a little longer for the numbing medicine to take effect.
Posted by APRIL S. on 12-27-2015
At the consultation the staff was very friendly and helpful. Looking forward to the next appointment for deep ultrasound scanning on January 15.
Posted by ELENA M. on 12-24-2015
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